Pop-Up Microsoft Virus Alert Scams
I honestly thought I had written about this a long time ago, but in searching the entire blog, I found out otherwise.
If you see something like the image below, DO NOT CALL THE NUMBER.
It is a SCAM.
- They will try and talk you into taking control of your computer to “prove” that you have a long list of hideous viruses.
- They will tell you they need to sell you software to “protect your IP address”
- They can – and have – in many cases, lock your computer so you cannot get back into it without paying a ransom.
(I can fix this)
Your IP address is assigned by your Internet provider (AT&T, Spectrum, Frontier, etc.) and it can change at any time without your knowledge. There is no need to “protect” it. This is a scare tactic which counts on the average computer user being unfamiliar with the facts above.
There are new scams every second. Don’t fall for them.
Never call a number that pops up on your screen alerting you to a problem. It is always bogus. It happens when you go to an infected web server. Some page you visited has been hijacked by the bad guys. Never go back to this site. You should scan your computer for viruses at this point, but you likely will find nothing. That has been my experience. You may find browser hijackers (extensions or add-ins) that are redirecting your searches. These need to be found and removed.