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Falling for Fake Support Popups can be Expensive

TweetYou know the ones I’m talking about.  You’re minding your own business surfing the web and all of a sudden your browser is unresponsive and you see a message from “Windows” Support telling you your IP address is at risk – or your computer is infected with some hideous virus – and to call their Continue Reading

AVG Protects You Against WannaCry

TweetStay protected from Ransomware All versions of AVG protect against WannaCry One Caveat:  NO Antivirus is 100% protection out of the box. Custom tuning of the installation is critical! With 120 million new ransomware samples in 2015 alone, it is one of the fastest growing threats on the web. Hijacking your computer until you pay Continue Reading

The Sky Is Falling!

TweetWith a nod to Chicken Little… Massive Ransomware Outbreak! By now I’m willing to bet good money you’ve all seen the various news articles telling you to bend over and kiss your ass goodbye if your computer is connected to the Internet today. In point of fact, the ransomware issue is getting worse by the Continue Reading

Clickbait Ads Lead to Fake Microsoft Support

TweetClickbait is becoming an epidemic Clickbait is any embedded ad with a titillating headline (we would call it a come-on) that hints at something shocking, surprising — or risque’ to be found by taking the bait.  It never materializes.  The results are always disappointing at best – and your search history is being harvested by Continue Reading

Notes From My Presentations

TweetFrom time to time I do presentations for local groups and as such I am posting my notes from these events here with useful links and additional information. I am adding some valuable links here that I cannot easily provide during my presentations, along with recommendations for some useful tools to protect your computer and Continue Reading

Win 10 Upgrade = Total Data Loss

TweetAs you all may know by now, I try to make a point of documenting avoidable disasters as an educational tool.  Today’s complete clusterf*ck comes courtesy of Microsoft’s Windows 10 upgrade process and was further enhanced by Microsoft “Support” (if you want to call it that).  If you don’t want your data to go up Continue Reading

AVG 2015 Not Compatible with Windows XP SP2

TweetAs with  most things, we find this out the hard way after a client registered his previously functional trial copy of AVG AntiVirus, only to find his computer is an eternal reboot loop.  When he went to activate the AVG license that had worked flawlessly for about a month, AVG coerced him into downloading the Continue Reading

One Half Hour Free Till July 1

TweetFrom now until the last day of June 2015, receive one half hour consulting or repair time FREE Use this coupon toward: On-site service / repairs Free on-site diagnostic session Shop service / repairs Remote IT service Virus removal Performance tuning Hardware / software upgrades and installation Website maintenance Network design / maintenance / repairs Continue Reading

We Have a Winner!

TweetWe Have a Winner! (insert sounds of a slot machine hitting the jackpot here…) Up until now, the hands-down winner for infections in our shop was a Hewlett Packard computer with 34, 363 virus-infected files.  This machine, from a 2007 Work Order, had been “protected” by Norton Internet Security, but hijacked and turned into a Continue Reading