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Another Fake Microsoft Support Hijack

TweetI had been out for some time when I came back and heard this pulsing sound and a recorded voice in the background. I had left Google Chrome up with several tabs open. Facebook, CNN, National Weather Service, Google Calendar and a ticket order form for Annie LIebovitz tickets at SMU. One of them spawned Continue Reading

Falling for Fake Support Popups can be Expensive

TweetYou know the ones I’m talking about.  You’re minding your own business surfing the web and all of a sudden your browser is unresponsive and you see a message from “Windows” Support telling you your IP address is at risk – or your computer is infected with some hideous virus – and to call their Continue Reading

Don’t Do This to Your Computer – Day 1

TweetI thought it would be fun to resurrect our old “Don’t Do This to Your Computer” series of case history photos.  Over the many years The Computer Wizard was in business in Plano, Texas  (over 16 years) I collected a very interesting assortment of images from mistreated computers.  On our old website I had a Continue Reading

Protect Your Computer During Electrical Storms

TweetIt’s very simple, really. UNPLUG it.  Completely. In other words, unplug every cable that goes out of your computer to the outside world: Power cord Telephone cord (if you use a modem to fax or connect) Ethernet cable Speaker power cord Monitor power cord Printer power cord Fax telephone cord “But I have a surge Continue Reading

Are You Safe in Your Own Home?

TweetAre You Safe in Your Own Home? Maybe not. In fact, Probably Not – if you installed your own wireless router, that is.  Or even if you had someone else install your wireless router, you could still be at risk.  Just today there was a news story of a man who was sitting in his Continue Reading

Testimonials, Case Histories and Horror Stories

TweetCompletely Avoidable Data Recovery – Book Publisher Actually, all data recovery is avoidable – if you maintain a current backup.  Very simply put: “The difference between inconvenience and catastrophe is… a current backup.” You can quote me. Early in 2008, a new customer brought in an external 2.5″ USB drive for data recovery.  We were Continue Reading