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Today’s Windoze Ten Trainwreck

TweetTales from the Trenches # 1803 Windoze Ten Strikes Again As anyone who has every read any of my posts knows by now, I consider Windoze Ten to be right up there with Millennium and Vista in terms of absolutely horrible OSes. So it should come to no one as a surprise that I have Continue Reading

Why You Should Avoid Seagate Hard Drives

TweetSince 2003 or so I have owned and operated my own data recovery (and computer forensics) business.  As I have been telling people this entire time, when it comes to hard drives with catastrophic failure, I see more Seagates than any other brand.  Period. That continues to be true today. Just this week it was Continue Reading

Win 10 Upgrade = Total Data Loss

TweetAs you all may know by now, I try to make a point of documenting avoidable disasters as an educational tool.  Today’s complete clusterf*ck comes courtesy of Microsoft’s Windows 10 upgrade process and was further enhanced by Microsoft “Support” (if you want to call it that).  If you don’t want your data to go up Continue Reading

Go Make Your Restore Disks NOW

TweetI’ve been working on computers for somewhere in the neighborhood of 30+ years.  It wasn’t that long ago when you could buy a computer with the necessary disks included to reinstall your computer back to the condition it was in when you bought it.  This becomes crucial when your computer has a hard drive failure, when Continue Reading

How Not to Kill Your Computer

TweetA word of warning. When your computer locks up and becomes unresponsive, try EVERYTHING first EXCEPT holding down the power button to force it to shut down. The laptop on the right is a new Toshiba to replace the 3 year old Lenovo where a client did exactly that. The results were a Windows environment Continue Reading

How to NOT Fry Your Memory Card

TweetToday’s PSA: Be very careful handling your camera memory cards! We just attempted recovery on another dead CF card with no success. It is most likely the culprit was a static electricity discharge. The smallest amount of static electricity (that you cannot even feel) can destroy storage cards and computer memory in a heartbeat. The damage Continue Reading

Ransomware Recovery is Not Possible

TweetToday’s PSA: In case you live in a cave somewhere, #ransomware has become a very profitable enterprise for a group of criminals from the (predominantly) eastern bloc. I am currently in the process of recovering the data from a laptop infected with Cryptowall – the latest very nasty iteration of this #extortionware. The “IT guy” Continue Reading

Insurance May Cover Your Recovery Fees

TweetInsurance Coverage for Data Recovery Services There is a shift taking place in the insurance industry for both home-owners and renters insurance policy holders where they will often cover the cost to recover data. It may be covered under ‘loss of intellectual property’ or ‘loss of important papers and documents’. Of course it can be Continue Reading

Some Things Cannot Be Recovered

TweetAs in any other industry, there are certain sets of circumstances that can render your data completely unrecoverable.  Below is an image of the inside of a hard drive that graphically displays the extreme far end of exactly such a situation. When I first received this drive, I noticed it sounded like a metal rain Continue Reading

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