DFWCI provides a wide range of services on all platforms:
The bulk of our work is on-site.
Remote administration is available and reduces our response time - and saves you money.
We provide service in the convenience of your home or office including virus / malware removal, performance tuning, hardware / software upgrades. If your problems cannot be resolved on-site, we will transport your equipment.
Most computers slow down over time for a variety of reasons. We weed out invasive apps and remove them. Your computer always runs faster when we are done.
Not to insinuate that you have a wiring nest, but if you happen to be in the general vicinity of a nest of wires, we will clean that right up for you.
We configure WiFi routers, extenders and guest accounts. If your WiFi signal is inadequate, we can solve that problem.
We design and build turnkey commercial networks from wiring to hardware specifications, full configuration and implementation. We also troubleshoot and optimize existing networks of all sizes. We will audit your network to determine if you are getting the best performance and reliability from your installation. We specialize in performance tuning. If you are spending more time waiting for your network to respond, than actually being productive, let us take a look at it for you.
We implement secured WiFi routers and guest WiFi accounts in both commercial and residential locations. Having a guest WiFi account in your home is an especiallly good idea if your teenager has his/her friends over accessing your WiFi. This allows them to access the Internet, but not your computers or printers. We will analyze your needs and recommend a solution that allows for future growth.
When we set up your account for remote administration, it frees us up to connect to your computer remotely and fix small issues that would otherwise necessitate a housecall with the minimum hourly fee and possible trip charges. Our remote administration fees are a discount from our regular on-site charges reflecting the fact that we don't have to factor in fuel, tolls and vehicle wear and tear. Many issues can be handled this way and it is easier to schedule as we can block out 15 or 30 minute increments for smalll issues.
We use AnyDesk for remote access. You can download the client here:
We sold AVG Antivirus products since 2006 with over 4,000 virus-free installations. This was a very good solution until they merged with Avast, creating a hybrid product that was in our estimation, a disaster. Feel free to read our blog on this topic. We have replaced all installed AVG / Avast products with Bitdefender Endpoint Security, as we feel it to be more stable, configurable and effective than Avast. If you want the best protection for your computer(s), call or email us for an appointment.
We have specialized in data recovery on all variety of storage devices, Windows, Mac and Linux platforms since 2003 . We recover data from hard drives, camera, usb flash drives and more. We do not support smart phones.
The most important addition to your computing enviroment is a backup. It is not a question of if, but rather when your computer will fail- and how much irreplaceable data will be lost. We recommend a hard drive backup for speed and convenience, in addition to cloud-based backup. Cloud-based backup is becoming better and more cost-effective all the time. We use and recommend only BackBlaze. There is simply no better product on the market.
Click on the link below to get a free month of BackBlaze and the best protection for your data:
https://secure.backblaze.com/r/010fqz
Here in Texas one of the biggest threats to your computer is lightning damage. The only place in the continental United States with more lightning activity is Orlando Florida. Did you know a lightning bolt is hotter than the surface of the sun? Or that lightning has a minimum voltage of one million volts? Read our blog for more lightning information
Ask us about surge protection and UPS options when we do your evaluation (in the unlikely event we don't point it out to you).
Have you recorded news articles or special events on your cable DVR system you wish you could save permanently or share with friends? We come to you, capture the video, then edit and convert for DVD or YouTube. We can upload to YouTube or deliver your videos using our transfer service. .
What We Work On |
|---|
| PCs |
| Macs |
| Linux |
| Laptops |
| Desktops |
| Servers |
| Surface Tablets |
| iPads / Other Tablets |
| Networks / WiFi / NAS |
| Data Recovery: |
| Hard Drives, USB |
| Camera Memory Cards |
| Video capture and conversion from UVerse, Comcast DVR boxes |
What We Do Not Do |
|---|
| iPhone Hardware |
| iPhone Screen Replacement |
| Smart Phone Data Recovery |
| iPad Screen Replacement |
| Forensics |
| Family Counseling |
| Baby Sitting |
What We Do |
Which means exactly what? | Where Does This Take Place? |
|---|---|---|
| Virus / Spyware Removal | We will scrub your computer clean of pests | Your home / office or ours |
| Performance Tuning | We will make your computer perform correctly | Your home / office or ours |
| Network Administration | Design / Admin / diagnostics of computer networks | Your home / office |
| Cloud-Based Virus Protection | Install the best protection available today. | Your home / office or ours |
| Data Recovery | We will get your lost data back (usually) | Out Lab only. |
| Cloud-Based Backup | Implement a regularly scheduled full backup of all your data | Your home / office |
| Hardware Upgrades | Storage, memory, display adaptor upgrades to improve performance and stability | Your home / office or ours |
| Software Upgrades | Program upgrades. updates, replacements to improve your workflow | Your home / office or ours |
| Email / Website Hosting | Host your website and / or email on our servers for best performance and support | Our lab |
| Communicate in Plain English | Explain exactly what we are doing and our charges (succinctly) in terms you understand | |
| Video Capture / Conversion | Capture recordings from your cable DVR to DVD or YouTube format | Your location with editing in our lab |